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| Microsoft Office Outlook - Level 1, 2 and 3 |
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| Software Version |
Microsoft Office Outlook 2003 and 2007 |
| Course Duration |
1 Day for each level and 2 Days for the complete course |
| Course Type |
Class Room and Instructor-Led On-Line (E-Learning) Hands-On Training |
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| Course Overview |
This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Office Outlook, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. |
| Intended Audience for this course |
This course is designed for any person with a basic understanding of Microsoft Windows who needs to use Microsoft Office Outlook to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. In addition, this course helps prepare students who desire to take the Microsoft Certified Applications Specialist certification for Outlook. |
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| Course Topics |
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| Level 1 |
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| Lesson 1: Getting Started with Outlook |
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Topic 1A: Log On to Outlook
Topic 1B: The Outlook Environment
Topic 1C: Compose and Send a Simple Message
Topic 1D: Open a Message
Topic 1E: Reply to a Message
Topic 1F: Print a Message
Topic 1G: Delete a Message
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| Lesson 2: Composing Messages |
Topic 2A: Address a Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Forward a Message
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| Lesson 3: Managing Mail |
Topic 3A: Open and Save an Attachment
Topic 3B: Flag a Message
Topic 3C: Create a Folder
Topic 3D: Move Messages to a Folder
Topic 3E: Copy Messages to Folders
Topic 3F: Delete a Folder
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| Lesson 4: Scheduling Appointments |
Topic 4A: The Outlook Calendar
Topic 4B: Schedule an Appointment
Topic 4C: Assign a Category to an Appointment
Topic 4D: Update Calendar Entries
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| Lesson 5: Scheduling Meetings |
Topic 5A: Schedule a Meeting
Topic 5B: Reply to a Meeting Request
Topic 5C: Propose a New Meeting Time
Topic 5D: Track Meeting Responses
Topic 5E: Update a Meeting Request
Topic 5F: Cancel a Meeting Request
Topic 5G: Print the Calendar
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| Lesson 6: Managing Contacts |
Topic 6A: Add a Contact
Topic 6B: Sort Contacts
Topic 6C: Find a Contact
Topic 6D: Generate a Map
Topic 6E: Edit a Contact
Topic 6F: Delete a Contact
Topic 6G: Print Contacts
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| Lesson 7: Managing Tasks |
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| Lesson 8: Using Notes |
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| Level 2 |
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| Lesson 1: Tracking Work Activities Using the Journal |
Topic 1A: Record a Journal Entry Automatically
Topic 1B: Manually Record a Journal Entry
Topic 1C: Modify a Journal Entry
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| Lesson 2: Setting Calendar Options |
Topic 2A: Set Work Days and Times
Topic 2B: Display Other Time Zones
Topic 2C: Set Free/Busy Options
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| Lesson 3: Setting Message Options |
Topic 3A: Modify Message Settings
Topic 3B: Modify Delivery Options
Topic 3C: Modify Message Formats
Topic 3D: Notify Others that You will be Out of the Office
Topic 3E: Create and Modify a Distribution List
Topic 3F: Insert a Hyperlink
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| Lesson 4: Sharing Folder Information |
Topic 4A: Specify Folder Permissions
Topic 4B: Access Another User's Folder
Topic 4C: Delegate Access To Folders
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| Lesson 5: Managing Tasks |
Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks
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| Lesson 6: Customizing Outlook |
Topic 6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu
Topic 6D: Create a Folder Home Page
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| Lesson 7: Locating Outlook Items |
Topic 7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Messages Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email
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| Level 3 |
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| Lesson 1: Communicating Using MSN Messenger |
Topic 1A: Obtain a Hotmail Account
Topic 1B: Add Contacts
Topic 1C: Send and Receive Instant Messages
Topic 1D: Attach a File
Topic 1E: Change MSN Messenger Status
Topic 1F: Change MSN Messenger Options
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| Lesson 2: Personalizing Your Mail |
Topic 2A: Use Stationery
Topic 2B: Create Custom Stationery
Topic 2C: Create Signatures
Topic 2D: Modify Signatures
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| Lesson 3: Organizing Outlook Items |
Topic 3A: Group Items
Topic 3B: Create Search Folders
Topic 3C: Create Rules
Topic 3D: Apply Conditional Formatting
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| Lesson 4: Working with Contacts |
Topic 4A: Forward Contacts
Topic 4B: Create a vCard from a Contact
Topic 4C: Export Contacts
Topic 4D: Perform a Mail Merge
Topic 4E: Link Items to a Contact
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| Lesson 5: Saving and Archiving Mail |
Topic 5A: Save Messages in Alternate Formats
Topic 5B: Archive Messages
Topic 5C: Protect Personal Folders
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| Lesson 6: Creating a Custom Form |
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| Lesson 7: Working Offline and Remotely |
Topic 7A: Create an Offline Folder File
Topic 7B: Make a Folder Available Offline
Topic 7C: Create a Send/Receive Group
Topic 7D: Download Messages
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